Manager, Catalog Operations
Content & Audible Studios | Job ID 2836625Job Summary
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
Based in London, Audible is seeking a Manager, Catalog Operations, who will work to maintain and grow the Audible catalogue through handling, management and transfer of digital audio, metadata and image files from receipt to publication, and through the accurate creation and editing of product metadata including core metadata, table of contents, series and affiliations relationships. Reporting into the Director, Catalog Operations for UK and Europe, this role involves working globally with teams in Germany, the US and APAC. The ideal candidate is an energetic and creative troubleshooter and self-starter, and will be adept at refining processes and learning new tools.
ABOUT YOU
You’re an avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content. You’re a self-starter with impeccable organisational and analytical skills who is highly organised and detail oriented. You’re able to thrive in a high-energy, entrepreneurial environment and have a track record as an accomplished manager of projects.
As a Manager, Catalog Operations, you will...
- Receive and check audiobook and podcast audio files, images and metadata from internal and external providers with a high level of accuracy
- Coordinate rush schedules with providers and other internal teams to ensure titles publish in a timely manner
- Process and create trouble tickets containing metadata change requests from customers, authors, and content providers, index and copyedit product metadata to support daily processing of new titles, create new product records from publishing partner asset deliveries, and assist with ad-hoc update projects encompassing large portions of the catalogue
- Prioritise, fact-check, copyedit and organise Table of Contents data received from internal and third-party sources in adherence with the Audible style guide, performing this work on time-sensitive new releases, back catalogue and special projects
- Fact-check and curate Audible series pages for online display to customers, in accordance with internal best practices and customer feedback
- Establish and track key milestones for global standardisation of processes
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
ABOUT THIS ROLE
Based in London, Audible is seeking a Manager, Catalog Operations, who will work to maintain and grow the Audible catalogue through handling, management and transfer of digital audio, metadata and image files from receipt to publication, and through the accurate creation and editing of product metadata including core metadata, table of contents, series and affiliations relationships. Reporting into the Director, Catalog Operations for UK and Europe, this role involves working globally with teams in Germany, the US and APAC. The ideal candidate is an energetic and creative troubleshooter and self-starter, and will be adept at refining processes and learning new tools.
ABOUT YOU
You’re an avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content. You’re a self-starter with impeccable organisational and analytical skills who is highly organised and detail oriented. You’re able to thrive in a high-energy, entrepreneurial environment and have a track record as an accomplished manager of projects.
As a Manager, Catalog Operations, you will...
- Receive and check audiobook and podcast audio files, images and metadata from internal and external providers with a high level of accuracy
- Coordinate rush schedules with providers and other internal teams to ensure titles publish in a timely manner
- Process and create trouble tickets containing metadata change requests from customers, authors, and content providers, index and copyedit product metadata to support daily processing of new titles, create new product records from publishing partner asset deliveries, and assist with ad-hoc update projects encompassing large portions of the catalogue
- Prioritise, fact-check, copyedit and organise Table of Contents data received from internal and third-party sources in adherence with the Audible style guide, performing this work on time-sensitive new releases, back catalogue and special projects
- Fact-check and curate Audible series pages for online display to customers, in accordance with internal best practices and customer feedback
- Establish and track key milestones for global standardisation of processes
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
- BA / BSc or equivalent degree
- 3+ years of relevant experience (digital publishing, metadata specialist, content management or similar)
- 3+ years of relevant experience (digital publishing, metadata specialist, content management or similar)
Preferred Qualifications
- Familiarity with working to a defined style guide
- Data reporting proficiency (SQL / Quicksight / Tableau)
- Familiarity with the ONIX publishing standard for rich book metadata
- Advanced Excel skills and experience using features such as pivot tables and vlookup
- Change management proficiency
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
- Data reporting proficiency (SQL / Quicksight / Tableau)
- Familiarity with the ONIX publishing standard for rich book metadata
- Advanced Excel skills and experience using features such as pivot tables and vlookup
- Change management proficiency
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
