Associate Manager, Catalog Operations
Content & Audible Studios | Job ID 2806104Job Summary
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
The Associate Manager, Catalog Operations works to maintain the Audible catalog through accurate creation and editing of consistent product metadata including core metadata, table of contents, series, & affiliations relationships that aid customer discovery and navigation through internal channels and external search engines. They work closely with internal teams and manage queues to ensure the metadata they own is published correctly, accurately, in a timely manner, and in accordance with search engine optimization best practices.
ABOUT YOU
You’re an avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content. You’re a self-starter with impeccable organizational and analytical skills who is highly organized and detail oriented. You’re able to thrive in a high-energy, entrepreneurial environment and have a track record as an accomplished manager of projects.
As an Associate Manager, Catalog Operations, you will...
- Process and create trouble tickets containing metadata change requests from customers, authors, and content providers, index and copyedit product metadata to support daily processing of new titles, create new product records from publishing partner asset deliveries, and assist with ad-hoc update projects encompassing large swaths of the catalog
- Prioritize, delegate, fact-check, copyedit, and organize Table of Contents data received from internal and third-party sources in adherence with the Audible style guide, performing this work on time-sensitive new releases, back catalog, and special projects
- Fact-check and curate Audible series pages for online display to customers, in accordance with internal best practices and customer feedback
- Provide in-depth knowledge and guidance, coaching, and direction to junior team members using knowledge and application of standardized operations and procedures and regular communication with colleagues, immediate superiors, and partners to help interpret or clarify technical information to aid understanding and ability to adapt style accordingly
- Recommend modifications to existing processes, methods, and approaches as needed to improve existing approaches
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
ABOUT THIS ROLE
The Associate Manager, Catalog Operations works to maintain the Audible catalog through accurate creation and editing of consistent product metadata including core metadata, table of contents, series, & affiliations relationships that aid customer discovery and navigation through internal channels and external search engines. They work closely with internal teams and manage queues to ensure the metadata they own is published correctly, accurately, in a timely manner, and in accordance with search engine optimization best practices.
ABOUT YOU
You’re an avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content. You’re a self-starter with impeccable organizational and analytical skills who is highly organized and detail oriented. You’re able to thrive in a high-energy, entrepreneurial environment and have a track record as an accomplished manager of projects.
As an Associate Manager, Catalog Operations, you will...
- Process and create trouble tickets containing metadata change requests from customers, authors, and content providers, index and copyedit product metadata to support daily processing of new titles, create new product records from publishing partner asset deliveries, and assist with ad-hoc update projects encompassing large swaths of the catalog
- Prioritize, delegate, fact-check, copyedit, and organize Table of Contents data received from internal and third-party sources in adherence with the Audible style guide, performing this work on time-sensitive new releases, back catalog, and special projects
- Fact-check and curate Audible series pages for online display to customers, in accordance with internal best practices and customer feedback
- Provide in-depth knowledge and guidance, coaching, and direction to junior team members using knowledge and application of standardized operations and procedures and regular communication with colleagues, immediate superiors, and partners to help interpret or clarify technical information to aid understanding and ability to adapt style accordingly
- Recommend modifications to existing processes, methods, and approaches as needed to improve existing approaches
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
- B.A., B.S., or equivalent degree, preferably in the humanities
- 1+ years of professional proofreading, copy-editing, and fact-checking experience in publishing
- 1+ years of experience in a digital publishing environment
- 1+ years of professional proofreading, copy-editing, and fact-checking experience in publishing
- 1+ years of experience in a digital publishing environment
Preferred Qualifications
- Familiarity with Chicago Manual of Style
- Familiarity with SEO concepts
- Familiarity with the ONIX publishing standard for rich book metadata
- Technical proficiency in Windows operating environment
- Fluency in Outlook, Excel, and Word
- Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
- Familiarity with SEO concepts
- Familiarity with the ONIX publishing standard for rich book metadata
- Technical proficiency in Windows operating environment
- Fluency in Outlook, Excel, and Word
- Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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